Technical assistance,
analytics, and operations.

We help teams support their communities, build reporting dashboards, manage social profiles, and understand community activity through data.

Start with one problem.

You don't need a large budget or a long-term contract to work with DA Operations.

Whether you need technical assistance, data collection, a reporting solution, or help improving an operational workflow, we can help.

Let's talk about what you need.

Starting a community and unsure how much support you need? Or running an established operation and looking to grow, manage the workload, or understand your community through data?

We can start with a free consultation. Tell us where things stand and what you'd like to improve. We'll work out a useful first task together and agree on the cost before getting started.

Small, defined tasks start at $149. For dashboards, larger projects, or ongoing support, we'll put together a quote for you.

Tell Us What You Need

Services

Bring us a specific problem or an operation that needs ongoing attention. We'll work with you to find the right scope.

Technical & Community Support

Support for your customers, developers, and community, working directly with your engineers to resolve technical questions and keep day-to-day operations running.

  • Customer and technical support across email, live chat, and help desks
  • Community management, social profiles, and customer and developer onboarding
  • Backlog cleanup, escalations, support reporting, and team coordination
  • Help centers, documentation, knowledge bases, and support workflow improvements

Bring us in to improve your support setup or take on the day-to-day work.

Discuss Your Support Needs

Reporting & Intelligence

Bring data together in a report, dashboard, or monitoring tool that answers a specific operational question.

  • Data collection, custom dashboards, and automated reports
  • Community trends, developer activity, ecosystem statistics, and support analytics
  • Operational and infrastructure monitoring

A scoped reporting project, quoted around the data sources, questions, and deliverables.

Discuss a Reporting Project

Executive Operations & Partnerships

Work alongside founders and leadership to manage teams, build ecosystem relationships, and coordinate work across organizations.

  • Team management, planning, and coordination across departments
  • Partner outreach and ongoing ecosystem relationship management
  • Large-scale event coordination, including hackathons and booths at conferences such as ETHDenver

Support for a specific event or initiative, or ongoing work with your leadership team.

Discuss Your Operations

Technical Fixes & Automation

Technical changes and automation, scoped after we learn your product and understand the work involved.

  • Application troubleshooting and technical assistance
  • API integrations, internal tools, and data processing
  • Operational automation and AI-assisted workflows

Quoted after an initial review of your project and requirements.

Get a Project Quote

How we work

  1. 1. Understand

    Tell us what's happening and what you need. We learn the product, investigate the issue, and identify a useful starting point.

  2. 2. Agree on scope

    We agree on deliverables, price, and expectations before work begins. Standalone projects don't require a long-term commitment.

  3. 3. Do the work

    We fix, build, investigate, or operate. AI assists our research and workflows; experienced people stay responsible for the work.

  4. 4. Follow through

    We review the agreed deliverables with you, explain what changed, and document the next steps or any issues that need further attention.

See the project process

Our experience

Our work grew out of technical ecosystems with communities exceeding 80,000 members. Solving their problems meant learning complex products, investigating issues directly, and working with the people responsible for resolving them.

Today, we bring that same experience to a technical investigation, a custom reporting platform, or an ongoing operational partnership. DA Operations is US-based, with hands-on experience working with founders and executives.

Meet DA Operations

Areas of experience

  • Customer and developer support
  • Technical investigations and escalations
  • Software development and infrastructure troubleshooting
  • Operational tooling, monitoring, and analytics
  • Partnerships and ecosystem coordination
  • Direct collaboration with engineering and leadership
  • AI-assisted operational workflows

Past and present project experience. Roles and background

What do you need help with?

Technical assistance, a dashboard, an operational workflow, or ongoing support for your team. A short description is enough to start.